Privacy Policy


SPTC does not own, operate or manage the Internet. SPTC only provides access to the Internet. The Internet is not a private network and therefore is not secure. As such, SPTC cannot warrant against inappropriate access to your computer or network by third parties and cannot guarantee confidentiality, privacy, or security.  Use of the Internet is solely at your own risk. SPTC shall not be held responsible or liable for any loss of damage caused by a Member’s use of the Internet. SPTC shall not be held liable for any information acquired from the Internet that you deem inaccurate, obscene, in poor taste, or inappropriate.

SPTC agrees to use its best reasonable efforts to keep all electronic mail (e-mail) messages private and confidential and agrees that you are the sole owner of any e-mail messages posted by you to the system.   In the event SPTC reasonably believes you are violating terms or conditions of this Agreement, SPTC may review your e-mail. If it is determined that a violation has occurred, SPTC may exercise the remedies provided in this Agreement or any remedies allowed by law. You acknowledge and agree that the recipients of e-mail are under no obligation to keep it confidential and that in the event governmental authorities investigate or seize the system, your e-mail may be reviewed.

South Plains Telephone App for use in Smartphones and Smart Devices

SPTC collects and processes information provided directly by you when you install an App and register for an account to use the App. Specifically this information includes, but is not limited to:

  • Your name, email address, location, user’s phone or contact book data, user’s inventory of installed Apps, and user’s screen recording;
    • Browser information and session cookies related to your access and use of the App;
    • Data insights SPTC attains based on correlation and analytics of your information collected in providing the App, which may be used in aggregated and disaggregated formats or to obtain trend analytics, to provide the App; and
    • Use of the above-described collected information in aggregated and disaggregated formats to enhance our current App or to provide App features.

SPTC uses the information collected as described above for its internal uses only (such information is not sold to or shared with any third parties), including personal information, to:

  • Provide you with the App as described in this section;
    • Implement, improve, and/or enhance the App, including to make future releases available to you;
    • Carry out SPTC’s obligations as described or authorized in agreement and this section;
    • Enforce SPTC rights arising from the Agreement between you and SPTC; and
    • Fulfill any other purpose authorized by you and reasonably required for the App.

Data Safety/Management of Personal Information

Managing Your Personal Information

You may have a right to correct, update, delete, or request access to the Personal Information that you have provided to us. You may submit your information by calling 806-863-8006. These rights are limited and may not be available to you depending on where you are located.

For your protection, we will only implement requests with respect to Personal Information about you (not anyone else), and we may need to verify your identity before implementing your request. We may need to retain certain information for record keeping purposes, as required under applicable legal obligations. And even if you have a right to deletion, some of your information may remain within our systems and other records or archives, in compliance with applicable law.

Revisions and Updates

We may change this Privacy Notice from time to time, including as required to keep current with new legislation. You may need to periodically review this Privacy Notice to stay informed about how we collect, use, and transfer Personal Information.